For U.K. mainland we operate a free shipping service for all orders over £15, £1.95 for orders under £15. For international shipping please email us for a quote - email@example.com.
WHEN WILL MY ORDER BE DISPATCHED?
We work on all orders in the order that we receive them. Normally we dispatch parcels either the same or next working day. However during very busy periods it may take an extra day or two for your parcel to be dispatched.
All our parcels are sent using First Class Royal Mail or DPD delivery service. If you are out when the parcel arrives, it can be collected from your local Royal Mail depot.
Please contact firstname.lastname@example.org for any returns. Returns can be made for any unsatisfactory products and full refund given. Please contact us within 5 business days of receiving your purchase to allows us to look into your query.
If your order becomes damaged in transit, we ask for you to provide photo evidence so we can process the refund through Royal Mail.