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Shipping & Packaging

POSTAGE COST

For U.K. mainland we offer a Free Delivery service for all orders over £20. (currently free on all orders for a limited time).

£2.95 for orders under £20. For international orders please email hello@wbroast.co.uk for a quote.

WHEN WILL MY ORDER BE DISPATCHED?

We work on all orders in the order that we receive them. Normally we dispatch parcels either the same or next working day. However during very busy periods it may take an extra day or two for your parcel to be dispatched.

Please contact hello@wbroast.co.uk for any returns. Returns can be made for any unsatisfactory products and full refund given. Please contact us within 5 business days of receiving your purchase to allows us to look into your query. We accept returns up to 30 days from delivery date. 

If your order becomes damaged in transit, we ask for you to provide photo evidence so we can process the refund through Royal Mail.

Packaging:

Currently all the coffee packaging we use is 100% recyclable - label 5 and produced in the EU.

Label 5 or polypropylene (similar to yoghurt pots) is easily recyclable and widely accepted at recycling points and kerbside collections. 

This packaging type keeps your coffee ultra fresh and features a resealable tag and valve.

 

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